José Acevedo

José Acevedo is a Conversant consultant with expertise in facilitating the development of leadership skills and the creation of high-performing organizations. He has over 25 years of experience designing and leading programs on team learning skills, valuable communication, and cultural change. Fluent in English and Spanish, he works with companies throughout the Western Hemisphere and in Europe. He has worked with thousands of individuals in workshops, consulting engagements, and one-on-one coaching sessions. José's clients include JPMorgan Chase, IBM, Coca-Cola, Cargill, American Airlines, Revlon, HOK Sport Architects, Saks Fifth Avenue, and The Rockwood Leadership Program. José has a J.D. from New York University.

Michael Boyer

Michael Boyer brings over 28 years of business experience in engineering, management and consulting. His experience and counsel has focused on the implementation of lean principles in service of organizational performance through large system change, strategic planning and alignment, value chain management and continuous process improvement. Michael has engaged with large and small organizations in various industries that include The Boeing Company, Rockwell International, Hewlett Packard, Lockheed Martin (Deepwater), The US Navy (NAVSEA04), Lucile Packard Children's Hospital at Stanford, General Dynamics, Beth Israel Deaconess Healthcare at Harvard, PPG Industries, Children's Hospital of Philadelphia, Northrop Grumman Ship Systems, Precision CastParts Corp., Seattle Children's Hospital, The US Coast Guard, BC Women's and Children's Hospital and Bath Iron Works. His analytical and technical skills, combined with management experience allowed him to bring each these groups to a world-class status. Michael has led seminars for Industry Week, AME, National Manufacturing Week, NSRP, and The University of Kentucky providing cutting edge knowledge to the public. Prior to consulting, Michael held senior positions in operations, engineering, strategic planning, quality, human resources and finance. Michael holds a BS in Industrial Engineering, an MBA in Engineering Management, and a PhD in Organizational Management.

Susan Burgess

Susan Burgess is a Conversant senior consultant with over 25 years of experience in consulting, training, curriculum development, business development, coaching, and teaching. Susan's career includes being an educator and curriculum developer leading specialized learning centers in Southern California, 10 years as an advertising and marketing executive managing such accounts as Eddie Bauer and Sheraton Hotels, and a practice as a licensed psychotherapist. Susan holds a master's degree in education as well as a master's degree in psychology specializing in clinical psychology and organizational behavior.

Today Susan operates as an organizational development trainer and consultant who helps organizations improve cross-functional collaboration as well as team and individual performance. She works with clients such as Hewlett-Packard, the Boeing Airplane Company, Capital One, Coca-Cola, and the State of New York's Department of Labor Management developing and delivering programs in leadership development, communication, and performance improvement.

Additionally, Susan developed a workshop for women leaders, The Woman's Edge, and co-founded Syncresse Partners, Inc. This company is dedicated to the professional development of women focusing on leadership, communication, collaboration and innovation, organizational life, and life integration. The company sponsors programs throughout the US and Canada in addition to working with businesses and associations to develop customized programs for women employees and members.

Mickey Connolly

Mickey Connolly is founder and chairman of Conversant, which provides communication consulting and leadership development solutions that allow organizations to align deeply, act decisively and adjust brilliantly. Conversant tools and techniques improve organizational alignment, decision-making, mission-critical execution, employee trust, and leadership effectiveness. The work of Conversant rests on two assertions: 1) Any group is potentially smarter than its individual members and 2) There are communication principles and methods that unlock the intelligence and cause coordinated, accelerated success.

Mickey has worked with over 100,000 managers, educators, and negotiators to resolve conflict, improve relationships, and accelerate achievement. Conversant associates have worked in 400 organizations in 90 countries to achieve mission-critical goals ahead of time and under budget. Mickey has worked with people from Hewlett-Packard, Apple, BP, IBM, Capital One, Coca-Cola, Ernst and Young, Johnson & Johnson, Lockheed Martin, McDonald's, Microsoft, Sony, U.S. Air Force, USDA, NSA, FBI, NATO, and many other organizations.

He has also consulted with educators from the National Science Foundation, the National Association of Science Educators, University of Texas, University of Colorado, University of Alabama, St. Mary's University, and The Harvard School of Public Affairs. Connolly and Richard Rianoshek are co-authors of The Communication Catalyst: the fast (but not stupid) track to value.

Dianne Dickerson

Dianne Dickerson is a Conversant consultant who brings over 25 years of management and consulting experience to her lean practice. Examples of her work include leading lean efforts for two large telecommunications companies, improving flow in The Boeing Company's supply chain, and the successful application of lean to Timberline Software's new product development process. Since 1999, Dianne has used lean principles to achieve dramatic improvement in healthcare processes. Her healthcare clients include The Seattle Cancer Care Alliance, St. Joseph's Hospital, Seattle Children’s Hospital, the University of Washington Medical Center, and MemorialCare. Previously, Dianne was Vice President at Integra Technology and she served as Superintendent of Schools in the Orondo, Washington School District.

Michael Garramone

Michael Garramone is a Conversant consultant with over 15 years of experience training and coaching business teams to upgrade their work habits and communication practices. Michael specializes in providing imbedded project coaching that guides new behavior and builds practical leadership skills and work team capacity.

Michael holds a B.S. in electrical engineering from Kettering University in Michigan and his background includes 10 years as an application engineer and manager in manufacturing environments. He has successfully adapted and implemented a broad variety of traditional and non-traditional human resource assessment tools, work management strategies, and organizational transformation approaches. Michael has performed work within General Motors, Hewlett-Packard, Ford, Coca-Cola, Coors, Chrysler, Reliant Energy, Boise Cascade, Medco, Hartford Insurance, Lockheed Martin, Hunter Douglas, U.S. Dept. of Labor, Fiserv, U.S. Dept. of Health & Human Services, ISI, and Core Power.

Edward M. Gurowitz, Ph.D.

Ed Gurowitz is a senior consultant. He has over 25 years of experience working on the leading edge of organizational transformation specializing in mergers and acquisitions and cross-boundary collaboration. Ed designed and led the internationally respected Executive Excellence Program and has worked with the CEOs and executive leadership of Fortune 500 companies worldwide as well as working with non-profit organizations and government officials and agencies. His clients have included IBM, Oral-B Products, Charles Schwab & Co., Engelhard Corporation, Dale Carnegie & Associates, Eli Lilly, and many others. Ed has a Ph.D. in psychology from the University of Rochester.

Tal Ben Haim

Tal Ben Haim is a Conversant consultant and an experiential learning master who designs and leads organizational learning games and programs for Israeli and international corporations. His company, Tracks, and his team, are renowned for their innovation and excellence. Tal has worked with most of the leading consultants and facilitators in Israel, adding his unique perspective on the way people, and especially teams, are best at learning. His clients include Coca-Cola, Elbit, Orbothech, Checkpoint, Teva, IBM, Infinion, Comverse, Tnuva, and Bank Leumi. Tal is a passionate mountain climber and climbing instructor. He has an MBA from the Hebrew University in Jerusalem. Tal was one of the designers and leaders of Etgarim, a country-wide experiential outdoor program for children with special needs that has caused outstanding impact on their lives.

Carolyn Hendrickson

Carolyn Hendrickson, Ph.D., is a member of Conversant's team of organizational and leadership consultants and brings over 20 years of experience in working with executives to achieve and sustain breakthrough results in their businesses through large-scale organization change and transformation. Her primary areas of expertise are in organization effectiveness, leadership team alignment, large-scale culture and operational change, and employee engagement. She brings an integrated view of organizations to her clients and addresses change through a broad array of interventions at multiple levels.

Dr. Hendrickson's clients have spanned a variety of industries, including pharmaceuticals (e.g., Abbott Laboratories, Johnson & Johnson, and Eisai Clinical Development), manufacturing (e.g., Johnson Controls, Borg-Warner Automotive, MeadWestvaco Corporation, Inland Paperboard and Packaging), financial services (e.g., Allstate Insurance, Scottsdale Insurance Company, Franklin Life, St. Paul Companies, AXA Financial, The World Bank,) energy (e.g., Department of Energy, Illinois Power, Westinghouse/Hanford), and other consumer-related companies (McDonald's Corporation, United Airlines, Hyatt Hotels).

Chuck Isen

Chuck Isen is a Conversant consultant with over 25 years of experience. His expertise is in training and development, for which he facilitates workshops in interpersonal communications and productivity enhancement. Chuck utilizes the concepts he has mastered from business, communication theory, learning organization models, and neuro-linguistics in his training methods. His clients include Sun Microsystems, Bechtel Corporation, Hewlett-Packard, Placer Dome Mining of Canada, Rohm & Haas Chemical, Wells Fargo, Seagate Technologies, and the Lawrence Livermore National Laboratory. Chuck has a B.S. in economics from the Wharton School of Business as well as an M.S. in organizational development.

Bob Johnson

Bob's diverse set of clients have included Miller Brewing Company, Maersk, Humana, Wynn Las Vegas, GAP, Kimberly-Clark and Coca-Cola. He also has over 25 years of experience as an HR leader and executive at Hewlett-Packard in various business organizations, including analytical instrumentation, desktop computing, integrated circuits, and Inkjet systems.

Bob has an M.B.A. and a M.A. in higher education administration from Michigan State University and a B.S. in political science from Drake University.

Marie-Catherine Laduré

Marie-Catherine Laduré is a Conversant consultant who has been active in the corporate training and consulting field for more than 22 years. She has extensive experience with companies across Canada and in France, and from various industries such as telecommunications, insurance, engineering, pharmaceutical, cosmetics, and retail. Some companies she has worked with include Astrazeneca, AXA Canada, Bell Canada, BDC, CBC/ Radio Canada, Bombardier, Pratt & Whitney Canada, Standard Life. Her past experience includes working as a marketing and sales manager for L'Oreal Canada which gives her over 10 years of management experience. Marie-Catherine's expertise as a Coach for Upper Management and Executives as well as her extensive experience piloting large customized leadership training programs has consistently brought her clients to the next level. Marie-Catherine is bilingual (French/English) and is equally effective in both languages.

Damiao Lo

Damiao Lo is a Conversant consultant who excels at getting people to work in an intelligent way. He helps them avoid the common pitfalls involved in setting up or running a business, whether it’s the IT side, the creation of strategy, or the identification of clear direction and goals. With professional experience in both western and Chinese environments, Damiao understands how to build and sustain a successful business in China, and helps western businesses and entrepreneurs develop and execute effective strategies and plans for the Chinese marketplace. He offers business consulting as well as executive coaching services. Damiao has a B.Sc. in computer science from the University of Regina in Saskatchewan, Canada.

Richard McDonald

Richard McDonald is a Conversant consultant and leader of our cross-boundary solutions programs. He has over 25 years of experience working with large and small companies in North America, Europe, Asia, South America, and Africa, developing their competencies in fundamental management skills, teambuilding, and leadership development. His unique approach assists organizations in the design and implementation of human systems integration and processes that support individuals in achieving their highest potential, enhancing their creativity, and increasing their performance and productivity. Richard's clients include AT&T, Capital One, Cargill, Children's Hospital, City of Hope, General Electric, Microsoft, Northern Telecom, Nike, Revlon, Shell Oil, US Airways, and Westin Hotels.

Shmuel Merhav

Shmuel Merhav is a Conversant consultant with over 20 years of experience working on strategic dilemmas and concerns with leading Israeli companies and multinational corporations operating in Israel. He has designed several management coaching methods and programs based on his background in photography and art, including "The Basics of Self-management," "Diversity as a Resource," "Experiential Leadership Clinic." His clients include Unilever, Orange, DHL, HP, Coca-Cola, McCann Erickson, ICL, Delta Galil, Elbit, and the Israeli Air Force. Shmuel is dedicated to bringing peace to the Middle East by working voluntarily with leaders in the region (Arabs and Jews) on collaboration and conflict resolution projects.

Anne Miller

Anne Miller is a Conversant consultant with over 35 years of experience in executive development, coaching, and consulting. She is distinguished by her action-oriented approach based on the key premise that it is far easier to act your way into a new way of thinking than to think your way into a new way of acting. Her specialty areas include action learning, rapid cycle time approaches for strategy implementation during times of change, and executive alignment. She has developed the Action Lab^TM to address the integration of accelerated results and learning.

Anne has led successful organizational transformation efforts for Fortune 500 companies. She has coached senior executives and their teams committed to going beyond their past successes most recently in companies such as Royal Dutch Shell, Miller Brewing, Coca-Cola, Citi, Humana, Hewlett-Packard, Dow Chemical Venture Capital, BP, Novartis, and XL Capital. Additionally, she has worked with leading business schools—Vanderbilt Owen School of Management and London Business School—in the design and delivery of new programs to address entrepreneurship and leadership challenges.

Anne is co-author, with Richard Pascale of "Acting Your Way Into a New Way of Thinking," Leader to Leader, and "Action Lab: Greenhouse for Change," Strategy and Business. She is qualified to deliver the Myers-Briggs Type Indicator and Hogan Leadership Assessments and is an invited member of the Drucker Thought Leaders Forum. Her pro bono work includes the design and delivery of entrepreneurship training for vulnerable women in Eastern Europe.

Anne has a B.A. in mathematics from Colorado College, and graduated with merit as a Sloan Fellow from London Business School. She has completed further education and certifications in coaching in the UK and US. Anne has lived and worked in the UK, Europe, Malaysia, South Africa, Brazil, and Mexico. She has "recoverable" fluency in Spanish and some understanding of Portuguese and holds citizenship in both the UK and the US.

Juan Mobili

Juan Mobili is a Conversant consultant with over 20 years of experience teaching programs in leadership development and cross-boundary solutions. His work focuses on interpersonal skills, team building issues, leadership development, and the formulation and execution of corporate strategies. Juan designs and delivers programs for groups, ranging from top management to assembly-line workers in the United States, Europe, and Latin America. Juan's efforts in organization renewal and the facilitation of management-union relations have boosted results for clients like Warner-Lambert, Abitibi Consolidated, and Mack Trucks.

Jim Motroni

Jim has been an executive and consultant to management for 30 years. As a consultant, coach and trainer, his focus is on developing managers and companies of all sizes in leadership, performance improvement, team dynamics, strategic planning, and interpersonal relationships. He has coached over 60 CEOs and worked with thousands of senior executives of businesses such as Coca-Cola, Hewlett-Packard, BP, Johnson & Johnson, Honeywell, Lockheed Martin, Mercedes Benz, AT&T, Maersk, and Cisco to improve their ability to develop and execute on their strategic plans, improve their leadership and the performance of their people, and accomplish their aggressive goals.

Jim's corporate experience includes 12 years in the banking industry with his last position as Vice President of Seafirst Bank (now Bank of America) responsible for the performance of 72 Seattle-area branches. He served as President of SportsMind, a 55-person training company; was a Designer and Master Trainer for TEC, The Executive Committee (an international organization of CEOs, now Vistage); and has worked with over 40 companies to develop their Vision and Strategic Plans. Jim is currently senior partner of Conversant, and he serves on boards of directors of four corporations, affording him the opportunity to develop strategy and make decisions at the highest levels.

Jim holds an M.B.A. from the University of California, Berkeley, with an emphasis in marketing and finance and a degree in economics from the University of California, Santa Barbara.

Charles A. Pfeffer

Charles A. Pfeffer is president and founder of Contextus-LLC. He has over 20 years of experience as a coach to top executives on leadership and strategy. He is an expert process consultant who has led change efforts at major corporations, including Eastman Kodak, Xerox, Dupont, ExxonMobil, Frontier, Lockheed Martin, USA Datanet and others. Charles has been a visiting lecturer on organizational issues at Syracuse and Cornell Universities and has been a frequent speaker at conferences and before industry groups.

Prior to starting Contextus, he spent ten years as a Senior Consultant with Vitalwork. He began his career as a Securities Analyst for Chase, specializing in the telecommunications industry during the period of deregulation surrounding the break-up of AT&T. Charles has a B.A. in economics from the University of Rochester. He is Vice Chairperson of the Board for the Bivona Child Advocacy Center. He also writes the weblog, ThoughtPartner.net.

Colin Pidd

Colin has been a senior executive in both the public (Broadcasting) and private sectors (Retailing and Finance). Based in Australia, Colin has worked for clients in Europe, North America, the Middle East, Africa, and Asia.

Colin’s many current clients include: Ogilvy and Mather, Dell, St George Bank, the Australian Broadcasting corporation, Northeast Health Wangaratta, Agilent Technologies, Credit Lyonnais, Hewlett Packard, State Revenue Office, Victorian Education Department, Komatsu, ANZ Bank, WHO, Alex Fraser, Coca-Cola Amatil, Department of Human Services, Qualcomm, Banyule City Council, and Nokia.

His work for these clients includes strategic planning and implementation, executive development, unit/organizational merger implementation, performance management training and leadership coaching.

Colin was also an award-winning broadcaster who created the ABC series "Managing Matters" and the "Business Report". As a consequence he has had the opportunity to visit many of Australia's winning organizations and interview some of the world's leading managers and management theorists.

Courtney Pullen

Courtney Pullen is a Conversant consultant whose expertise is in cross-boundary solutions and leadership development. He has over 25 years of experience in management consulting and executive coaching. Courtney has lectured and published in the areas of individual and organizational change and is a contributing editor to the Journal of Financial Planning. His clients include Coors, Hunter Douglas, Hewlett-Packard, Maersk, Coca-Cola, and the Denver Art Museum, among others. Courtney has an M.A. in psychology.

Greg Ranstrom

Greg Ranstrom is a Conversant consultant with over 20 years of experience inspiring and cultivating profitable collaboration and leadership effectiveness across organizational boundaries. Greg has expertise in and passion for experiential learning, especially in outdoor settings. Clients include ExxonMobil Corporate Strategic Research, Hewlett-Packard, Nortel Networks, and Nestlé. Greg is also a certified mediator.

Richard Rianoshek, Ph.D.

Richard Rianoshek is the co-founder of Conversant. He is a social psychologist, whose work over the past 20 years has focused on leadership, collaboration, and high-performance execution in complex systems. Prior to co-founding Conversant, he was a professor of management at John Jay College, where he was selected as an Exchange Scholar to the British Staff Command and Leadership College at Bramshill. He also taught management at the University of Colorado's Graduate School of Public Affairs. Prior to his teaching career, Richard served as Aspen's chief of police and was appointed by Governors Lamm and Romer to the Colorado Peace Officer's Standards and Training Board. A partial list of clients includes Hewlett-Packard, Coca-Cola, Ball Aerospace & Technologies, Capital One, Gulf States Paper, Tektronix, AT&T, Levi Strauss, and the FBI. He is also the co-author of The Communication Catalyst with Mickey Connolly.

Ralf Schneitz

Based in Germany, Ralf Schneitz leads workshops and trainings, coaching and facilitating executive teams in throughout Europe in the area of personal and organizational change and interdisciplinary teamwork. Previously, he worked at the management level of mid-size organizations and led organizational growth, innovative change, and development projects with breakthrough teams resulting in significant future business impact. Ralf holds a degree as an academically qualified engineer of telecommunications and computer technology from the University College in Karlsruhe, Germany.

Audrey Schroeder

Audrey Schroeder is a Conversant-certified leadership development expert. She has worked as a leadership consultant, executive coach, and facilitator with multinational companies such as Cisco Systems, Microsoft, the British Council, and Nike throughout the Greater China region and around Asia. As an American who has been in Asia for 20 years, Audrey is fluent in Mandarin and Cantonese, and delivers her client work in these languages and in English.

Originally from the US, Audrey lived in Hong Kong throughout the 1990s and has lived and worked in Shanghai since early 2002. Her past work experience includes six years in the banking industry with HSBC and Standard Chartered Bank in Hong Kong; she was also a change management consultant with Accenture in Seattle. She has been an independent consultant since 2003, working with companies from a range of different countries and industries. Audrey has a B.A. in international studies and Chinese and an M.A. in organizational leadership.

Jennifer Simpson

Jennifer Simpson is Executive Vice President and has dedicated her life and career to improving lives, strengthening communities, and adding value to organizations.

A dynamic leader, Jennifer has an impressive track record of engaging multiple stakeholders to produce results and accelerate business success. She specializes in translating organizational vision into practice, and mindfully managing change dynamics to build on and strengthen organizational capacity in times of transition. Committed to achieving and exceeding objectives in fast-paced, high-visibility situations, she spearheads strategic analysis and planning, and ensures accountability at every step of a project.

Jennifer's lifework is to create a world where individuals thrive in healthy, rewarding, and successful organizations and communities. Jennifer is author or editor of two books and multiple journal articles and book chapters. Her varied background includes more than 15 years of experience working in and with organizations across the private, public, corporate, and not-for-profit sectors to create more meaningful and effective ways of living and working together; more than a decade of teaching university courses in communication and leadership disciplines; and a lifetime of bridging worlds in a way that capitalizes on the best in organizations to enhance creativity and stimulate whole system learning.

Recent clients include Expressworks International; CARE, USA; The University of Colorado; Chevron; The U.S. Coast Guard; The Colorado Renewable Energy Society; Protect our Winters; Humana; and Coca-Cola.

Jennifer holds a B.S. in communication and psychology from Syracuse University, and an M.S. and Ph.D. in Organizational Communication from the University of Colorado at Boulder where she retains an adjunct faculty appointment.

Harry Sloofman

Harry Sloofman is a Conversant consultant with over 25 years of coaching experience. His expertise lies in the ability to develop and organize people, processes, and systems that build business capacity and execute organizational change. Focusing on leadership, sales, and management issues in organizations, Harry works with the people and interpersonal dimensions that ultimately affect how strategy is executed. Harry has an M.S. in organizational development from Pepperdine University. He is a member of the Organization Development Network and the American Society for Training and Development.

Robin Smith

Robin is a Conversant senior consultant with over 20 years experience in process improvement, consulting and coaching. She specializes in leading cross-boundary teams in building agility into their collaborative efforts. Robin holds a B.S. in ceramic engineering from Rutgers University and an M.B.A. from the University of North Carolina (Wilmington). Her background includes process engineering, procurement, brand management, analysis and management positions. She has worked extensively in manufacturing environments and in the telecommunications and financial services industries. Robin also has extensive coaching experience in helping individuals to identify their career goals and discovering new paths to achieve those goals.

Nigel Tanner

Nigel’s consulting and training experience includes an impressive array of clients, ranging from the World Bank to American Express. Nigel attained his BA in Organizational Behavior from the University of Tasmania and went on to earn his MEd in management from the University of London, where he was one of two Australian Commonwealth Relations Trust Fellows. His distinguished career includes positions in management and both internal and external consulting work.

As a highly skilled facilitator, Nigel often acts as a process consultant. He also has extensive experience in the areas of community consultation, strategy implementation, leadership and team development, culture change and change management. His own leadership experience, his respect for others and his understanding of adult learning processes have enabled him to develop a strong reputation for delivering practical and effective programs.

Some additional highlights from his career include working with the Australian Government to train reviewers for major infrastructure projects; working with CIBA Vision’s (Novartis) global Business Leadership Team on their strategic plan; working with Hewlett Packard in Asia and the Pacific to train HR managers and working with Medibank Private to provide ongoing coaching for an executive team undergoing major cultural changes.

Laura Tykodi

Laura is a senior consultant specializing in leadership development, change management initiatives, strategic communication planning and execution, and high-stakes, face-to-face business communications.

Through her 14 years of training, consulting, and executive coaching, Laura has developed proprietary tools that combine psychology and performance management strategies to assess organizations and individuals at a rapid rate, and then put together a thorough action plan to target the areas that will produce the most dramatic value in the shortest time. Her approachable style creates an environment where clients of all calibers are motivated to stretch themselves and go beyond their limitations.

Laura has worked at all levels within organizations including CEOs, CFOs, Directors, General Managers, and Associates in a wide range of industries.  Some of her clients include American Express, Merrill Lynch, JPMorgan Chase, Bank of America, Sun Microsystems, Microsoft, Saatchi & Saatchi, McCann-Erickson, FCB, Nabisco, Ketchum, Turner/CNN, and Levi Strauss & Co.

She has developed and facilitated high-level programs in the USA, Canada, the UK, Europe, China and the South Pacific.

Stephen Williams

Stephen Williams, a Conversant affiliate, is an organizational change and information technology management professional with 20 years’ experience working with blue chip, high-tech, start-up, and public sector organizations. He has a unique blend of hands-on technical skills, corporate strategy, international management, and extensive change and organizational communication expertise gained in North America, Europe, and the Middle East. He is a world-class communicator with over 200 competitive public speaking awards, over a decade delivering Corporate and University training, and is a published author. He has extensive experience in helping organizations align and accelerate collaborative change management aspects of their technical initiatives, as well as change related to mergers, acquisitions, and other interventions.

Some of the organizations Stephen has worked with include General Dynamics, the British National Health Service (NHS), Oracle Corporation, Qualcomm, Dresser, Genus Plc, Daiwa Capital Markets Europe, Overstock.com, Quest Communications, University of Colorado, Flowserve EMEA, the United States Army, Diebold, and the British Department of Work and Pensions.