Everything is connected to (and affected by) everything else. Unmanaged connection raises risk and lowers reward; well-managed connection lowers risk and raises reward. Extraordinary connection is based on principles and skills that smart leaders can learn and apply.

When organizations approach challenges in the areas of strategic execution, talent management, process improvement, and metrics and rewards as though they are distinct and separate, they cause disconnection and will only reap incremental value. When they treat these as connected and interdependent, solutions in one area become catalysts for increased value in other areas.

Connected leaders:

• Cause authentic connection to strategic direction

• Identify key leverage points for transformation and achievement

• Adjust to the cares, concerns, and circumstances of customers, shareholders, and employees

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