Law #3: The Law of Connection – “The conversations are the work.” In today’s complex, fast-moving organizations, leaders are under constant pressure to drive results, manage competing priorities, and keep teams aligned—often across functions, locations, and time zones. This episode of The 10 Laws of High-Performance Collaboration introduces The Law of Connection, and core principles of leadership that are often overlooked: The quality of your team’s conversations determines the quality of your collaboration—and the results you’re able to achieve. We discuss:
- Why connection and conversation have a direct impact on efficiency, effectiveness, and supervision costs
- How to care for the quality of our conversations (hint: this has more to do with how well you listen than what you say)
- How to care for the timing of your conversations – “What conversation is it time for now?”
- The importance of developing the ability to notice when things are off track, and the skills that help you restore alignment and trust
Resources mentioned in the episode:
Overview of the 10 Laws of High-Performance Collaboration: Use this as a cheat sheet as you follow along with the series or practice the principles with your team
Overview of the Conversation Meter: An essential summary for quick reference on how to utilize the tool
Moving Up the Meter: A handout that guides focus if looking to increase the quality of your conversations and your listening
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June. 25, 2025
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