Secureworks is a cybersecurity firm specializing in threat intelligence detection and response. The company offers advance threat and critical asset protection, compliance and cybersecurity risk management, and security operations services.
In 2017, Mike Cote, CEO, began a multi-year strategic change from a largely services driven business model to a largely Software-as-a-Service (SAAS) business model. The transformation led to changes in the leadership team (50% turnover), pace of research and development, marketing and sales processes, and a shift from a culture driven by efficiency to a culture driven by innovation.
To improve team performance, Secureworks introduced Conversant’s DecisionStyles assessment for executive team members that helped them see each others’ strengths more clearly and allowed each leader to know and understand one another in new ways.
Executive coaching for the CEO, the President, and the Chief Operating Officer supported them in creating a climate in which integrating new and old executives was an occasion for learning, personal growth, and unprecedented strategic alignment.
We worked with the entire executive team on the timing and quality of the conversations they have with one another, with the people they lead, with customers, and with board members. Using the Cycle of Value: Align, Act, Adjust and the Conversation Meter, they learned to diagnose situations, predict trends and prescribe solutions to practice effective change leadership and address alignment challenges.
Following Secureworks’ strategy implementation and partnership with Conversant, the entire company is focused on “innovating faster than the threat actors” in order to achieve cybersecurity.
We awaken the world to the power and joy of authentic human connection, setting a new standard for leadership that produces meaningful, enduring impact.
