Law #9: The Law of Accountability | The 10 Laws of High-Performance Collaboration | On Connection

Law #9: The Law of Accountability – “Accountability is based on well-supported contribution, not obligation, consequences, and punishment”

Driving accountability is commonly considered a core capability for effective leadership, and is still a perennial challenge that many leaders have yet to master. This often comes up in a few intertwined ways: holding others accountable without creating fear or resentment, and creating a culture of accountability rather than having to police individuals. In this episode we offer how to thoughtfully design the relationship between individual and team accountability, getting to commitment rather than settling for compliance, and why this design is foundational for high performing teams.

We cover:

Getting clear on what success looks like and how it will be assessed
Making your implicit thinking and expectations explicit
Addressing missteps and disappointments at “Point Easy”
Connecting the contribution people uniquely have to give to the results the team is accountable for

Resources mentioned in the episode:

⁠⁠⁠⁠Overview of the 10 Laws of High-Performance Collaboration⁠⁠⁠⁠⁠⁠⁠: Use this as a cheat sheet as you follow along with the series or practice the principles with your team

⁠Point Easy⁠: This graphic is a helpful tool and reference for illustrating the importance of having conversations as soon as we notice a gap in performance or expectations.

⁠The 7-Step Adjust Protocol⁠: Use this guide to hosting an Adjust conversation with your team, or as a reflection tool for your own review of recent efforts, to identify key learnings that can be applied to your next phase of action.