The work of linguists, sociologists, and psychologists reveals just how complex the science of language can be, but to be essential: it matters. It’s a powerful thing that we tend to take for granted. How we speak, what words we choose, and how we listen and interpret are all important parts of human interaction, and no less important at work.
At the heart of truly valuable communication is an awareness of and mutual respect for how we as humans make sense of the world. We have to be able to engage with one another’s stories, listen for what matters and get curious about better understanding another’s world. We have to ask great questions, and give honest answers. That all happens through language, and through presence.
Katie Mingo, Associate Consultant at Conversant, joins Mickey and Emma Rose for this episode about the power (and responsibility) of language.
May 25, 2022