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April 4, 2024
Conflict resolution and the valuable management of differences are leadership skills that continue to be identified as critical areas of development across organizations and industries. […]
February 28, 2024
I hear all the time from leaders “my team is conflict averse” or “so and so is conflict averse”. I wonder, what do we mean when […]
February 7, 2024
How can leaders in any organization support mental and emotional health? While most leaders are not mental health experts, they can become skillful and accountable for […]
November 27, 2023
Almost fifteen years ago, I participated in a 90-day self-development challenge, with about 20 other women, which invited us to take on behaviors and actions that […]
October 30, 2023
I have a secret love of zombie cinema, and while that isn’t usually relevant at work beyond “what have you been watching lately?” watercooler chit chat, […]
October 27, 2023
“When I dare to be powerful — to use my strength in the service of my vision, then it becomes less and less important whether I […]
September 6, 2023
Performance reviews and feedback can be some of the most valuable tools in growth and career development, though they can also be some of the […]
August 10, 2023
When I first became a manager of people many years ago, I was faced with the challenge of leading people that were once my peers. And […]
August 10, 2023
I’m so confused by organizational confusion. I’ve been hearing from individuals and teams lately about how they’re ‘confused’ about organizational goals or strategy. It has me […]
August 10, 2023
I recently coached a client that implemented CRM systems as part of a technology consulting group. The group and the coachee had a great reputation, however, the […]
September 28, 2021
All organizations are systems of conversation, and a sales team is no different. Every day, sales leaders are having conversations with the people on their team, […]
September 23, 2021
The sales function is much more important than a revenue engine. It is the first touch that a prospective client or consumer has to your company’s […]
September 15, 2021
The Sales Manager As the title would suggest, the job is to… manage sales. But what does that mean? Well, traditionally it’s meant handling a myriad of […]
August 30, 2021
I read a brief “how-to” article recently in a newsletter. The advice focused on getting your phone calls returned and one of the highlighted tips reminded me why […]
May 9, 2017
Empathy. (Don’t roll your eyes.) People often call it a ‘soft skill’ – and the underlying implication is that ‘soft skills’ just aren’t as business critical […]